Go to http://spiceworks.sterlingschool.org/portal to get to the new Tech Help Portal. Here you can submit a ticket. When you go to the page it will ask you to login. Use the same username and password you use to get on the computer.
You may also email firstname.lastname@example.org to submit a ticket to the Technology Department. If you start typing tech.help you will see the email show up as a contact in your Office 365 web email.